How long does it take to implement EDI with my trading partners?
The process can take up to a week. Our team handles everything, however, leaving you to get on with running your business.
Do I need to be involved during the implementation of my EDI solution?
Usually, no. We have a well-tested process and experienced team who will deal with your trading partners directly.
Can I carbon copy EDI transactions?
Yes, you can send EDI transactions to third parties, including brokers.
Will I be able to send EDI transactions to my logistics provider and warehouse?
Yes, plus you can even translate POs into shipping orders.
Can you integrate with my accounting system?
Yes. EDI by Design solutions can integrate with any commonly used accounting system including QuickBooks, SAGE, and more.
We have custom software. Can you integrate with it?
We can integrate our EDI solutions with just about any software system. Speak to a member of our team to go through the specifics.
What transaction types do you support?
EDI by Design solutions support most transaction types in ASC X12 and EDIFACT transaction sets.
My customers have specific EDI requirements. Can you support them?
Yes, our solutions are flexible and adaptable.
How does it work when a customer sends me an order?
The purchasing department of your customer will raise the order and send it to their EDI system. This will then go to your customer's EDI VAN service which will be connected to our VAN. Our system then translates the order into a readable web page which is available to view on your B2B portal. You'll get an email notification with a link to this web page.
What happens if my customer upgrades their EDI system?
We will look after the testing and implementation of the upgraded system for you free of charge.
Do I have to install software?
No, our solutions are cloud based so there is no requirement to install software.
How long are your contracts?
Our contracts are month to month, and you can cancel at any time.
What payment methods do you accept?
We accept Visa, MasterCard, ACH and American Express.
Do I need a VAN or AS/2 communication support?
No, as this is included in our EDI solutions.
Do my trading partners have to be EDI by Design customers too?
No, you can complete EDI transactions with any trading partner, regardless of whether they are an EDI by Design customer or not.